If you updated your Xlite and are now experiencing problems with the wireless connection, you may be able to easily resolve the issue.
You can also try pairing your mouse again by following the instructions written here.
You can also try updating your mouse firmware by following the instructions here.
If you continue to experience issues with your wireless connection, please send us a ticket confirming the following:
- Where did you buy your item?
- Your serial number
- Your order number
- Your model name, size and color
- Have you tried pairing your mouse again.
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