If the custom DPI mode is not working even after following the manual, please try the following steps:
<IMPORTANT> When updating the firmware, please update the dongle first and then update the mouse firmware.
Check Firmware: Ensure you have received the correct firmware for your device.
Update Software: Verify that you have updated both the mouse and the dongle using the firmware update program.
Model Compatibility: Confirm that you are using an eS model (custom DPI mode is only available for eS models and eS dongles).
Enhance your gaming and productivity experience with the new Custom DPI Mode on your eS model.
Now, you can adjust your preferred sensitivity to exactly meet your needs, whether it's 1000, 1200 DPI, or any other setting that suits your style.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article